Soundbar Not Working With Amazon Prime [Reasons & Fixes]

Amazon Prime is one of the most famous streaming apps on the planet with millions of users on board.

Just like every other application in the world, it can have problems.

If you are facing a problem in which the soundbar is not working with Amazon prime, then this guide is for you in which we would show you a complete and straightforward process for resolving the issue in which the soundbar does not work with the Amazon Prime application.

That being said, let’s jump right into the matter, and check out the details.

Fixing Soundbar Not Working With Amazon Prime

Amazon Prime does not have its own settings and it relies on the TV’s settings to provide you with the audio output.

Thus, it makes the process quite tricky, and there is not a single step that you can follow to get rid of the problem.

So, we have compiled a complete step-by-step guide that you can follow to get rid of the issue in which the soundbar does not work well with Amazon Prime.

1. Rebooting the Devices

The first step that you need to take when your soundbar is not working with the Amazon Prime application is to restart both the TV and the soundbar.

By rebooting the TV, you can resolve plenty of the software side issues on the TV, and the soundbar including this one.

So, before you move further, you need to reboot both devices and check out whether the issue is resolved or not.

2. Checking the Connection Between the TV & the Soundbar

If rebooting the soundbar and TV did not bring the sound back, it’s time to check out the connections, and the cable on your TV as well as a soundbar.

First of all, you need to check out whether the HDMI cable is properly inserted into the TV and the soundbar or not. Moreover, you also need to check out whether there are physical signs of damage or not.

In case there are physical signs of damage on your HDMI cable, you need to move on to replace the cable with a newer one.

3. Checking the TV’s Output Settings

Sometimes the output settings of the TV are not properly configurated and instead of the soundbar, some other device is being used as the default output device.

Thus, you need to check out the sound output settings on the TV, and then select the soundbar as the default audio output device on the TV.

4. Update the TV Firmware

An outdated TV firmware can also cause sound issues. In order to resolve these bugs there are frequent updates from the manufacturer.

Check out the updates for your TV firmware, and if there is an update available for your TV, you need to update it to the latest version.

5. Update the App Firmware/Reinstall

Just like the TV’s firmware. The outdated firmware of Amazon Prime can cause a sound loss problem. Thus, you need to check out whether an update for the app is available or not. If an update is available, you need to update the app to the latest version, otherwise, you have to delete the Amazon Prime app and then reinstall it.

6. Resetting the Soundbar & TV

Finally, if none of the above-provided methods has resolved the problem for you, it’s probably time for a reset now.

You need to reset the soundbar, and the TV one by one and check out whether resetting the soundbar and the TV brings back sound or not.

In most cases, resetting both devices revives the sound. If there is no sound, you probably need to call for expert help.

Read also: Samsung Sound Bar Volume Problems [Complete Guide]

Frequently Asked Questions (FAQs)

Can We Fix the Issue in Which the Soundbar Does Not Work With Amazon Prime?

Yes, you can fix the issue in which the soundbar does not work with Amazon Prime. It’s a step-by-step detailed process that we have described in great detail above.

Can Rebooting Solve the Issue in Which Soundbar Does Not Produce Sound on Amazon Prime?

Yes, sometimes there is a glitch in the software, and rebooting the devices can resolve the issue.

Can Outdated Amazon Prime App Cause No Sound Issue?

Yes, the outdated Amazon Prime app can cause the no-sound issue. So, if your Amazon Prime app is outdated, you need to update it to the latest version to resolve the issue.


Like every other app on the planet, you can have issues with the Amazone Prime app in which it loses the sound, and you hear nothing out of the soundbar.

There can be various issues causing this problem, and without a proper step-by-step guide, it can be quite hectic to resolve the issue.

Thus, we have compiled this blog post that you can follow to resolve the issue without requiring any expert help.

Read also: Best Settings for LG Sound Bar

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