Sonos Alexa Not Working: [Fixes]

Never ever before, has ‘Music’ become so easy and wonderful to hear, till when Alexa came up in the play. Alexa, which has become a household name now can be seen with a child playing ‘Sunny-Sunny’ or a senior citizen playing “The Kid LAROI“. Sonos on Alexa is another wonderful medium to fulfill our musical cravings and it best replaces a mobile phone or a bulky tablet.

This article encompasses the reasons for the problems with Sonos Alexa alongwith their solutions and its use in various cases. There are a few steps mentioned in this article that one can take up to get basic technical assistance even at home.

Sonos Alexa Not Working (Reasons)

The reasons can be wide-ranging but the major issues are discussed below:

1. Microphone Glitch

Make sure your microphone light is on and if not, put on the microphone icon so that it now gives off light and gives the command again.

2. Alexa Sonos Confused Between Voices

Make sure your Alexa Sonos is away from TV sets, Laptops, Speakers, and Bluetooth so that it may be able to distinguish between your voice and the other voices in the background.

3. Ponder Upon Your Amazon Account

Always make sure that one amazon account is specific to only one Sonos system. Hence, do not try to connect your already in-use amazon account to another Sonos system.

4. Get Your Music Services Linked

In the ‘link music services’ option provided by Alexa, please get your services linked before taking any of the basic steps also.

5. Disable and Enable your Sonos settings again

On your Sonos app disable all options like Sonos Skill and Voice Services. Visit the alexa.amazon.com webpage, scroll down in the Smart Home option and subsequently click on Forget All. Go back to your app and reset all the disabled options again.

Alexa not working on Sonos Beam (Fixes)

Alexa not working on Sonos Beam can be rectified by following the above-mentioned steps also but if that doesn’t work you may apply the below-mentioned steps too-

1. Get your Sonos App updated

Follow up on the steps to update your app and ensure it is updated with the latest version.

  • Open up the Sonos App.
  • Go on to the Settings tab.
  • Select the ‘System’ option.
  • Scroll down and select the ‘System Updates’ option.
  • Check for the most up-to-date version.
  • Click on Done.

Your Sonos App gets updated.

2. Disable and enable your Sonos Voice services settings

Follow up the steps and remove Alexa for a few moments to reset all the settings, once.

  • Open up your Sonos App
  • Go on to the Settings Tab
  • Select the ‘Services’ option
  • Below the Voice category, select Amazon Alexa
  • Tap on Remove Alexa, and then press on the Confirm option.

Alexa Not Working on Sonos Move

Sonos Move sometimes causes issues related to voice recognition and network faults. There can be multiple other problems too but the major ones are discussed below:

1. Alexa disabled voice services

Check on your Sonos app in the ‘Voice Category’ option for the presence of Amazon Alexa in the list. If it is absent there follow the below-mentioned steps:

  • Open up your Sonos App
  • Go on to the Settings Tab
  • Select the ‘Services’ option
  • Below the Voice category, select Amazon Alexa
  • Tap on Remove Alexa, and then press on the Confirm option. 

2. Check on the Network connectivity

Please check your network connectivity properly and then open up your Sonos app for further operations. The network connection should be of a good HD range.

3. Check on the Microphone light

Make sure the light of the Microphone is on. If not so, please follow up on the steps given below-

  • Put on the Microphone option.
  • See that it now gives the light.
  • Give a command again to check the operability of the Microphone.

Sonos One Not Responding to Alexa Commands

There can be multiple reasons regarding this issue but the major ones are shortly discussed below:

1. Inactive Microphone

Make sure your microphone light is on and if it is not giving off light, press the microphone icon on your device to enable the light and try to give the command again.

2. A confused Alexa Sonos

Make sure your Alexa Sonos is away from TV sets, Laptops, Speakers, and Bluetooth so that it may listen to what you say clearly and is able to comprehend the commands properly.

3. Check the linkage of your Music services to Alexa

In the ‘link music services’ option in Amazon Alexa Application, please get your music services linked.

4. Go for Enabling and Disabling your Sound Services on Alexa

On your Sonos app disable all options. Visit the alexa.amazon.com webpage, and get at the bottom of the webpage. You will find the Smart Home option. Then click on Forget All. Go back to your app and reset all the disabled options again.

Alexa Sonos Commands

Amazon Alexa gives us the utility to give basic commands like play, pause, volume up/down, and skip; to control your Sonos device alongwith your music world. Some specific examples of Alexa commands includes the following:

  • “Alexa, play the first song from my playlist.”
  • “Alexa, play something related to rain.”
  • “Alexa, play the song Hall of Fame.”
  • “Alexa, play Lag Jaa Gale.”

For those who have connected Sonos Alexa with their TV sets, the following commands can be used up:

  • “Alexa, please turn on the TV.”
  • “Alexa, please turn off the TV.”
  • “Alexa, please lower the volume to 50.”
  • “Alexa, please mute the TV set.”

Nowadays, Sonos Alexa is also being used up in home decors for enabling an Alexa-controlled room for ease and showcasing a good standard of living. There Alexa performs functions like- Turning on/off the lights, changing the mode of light and turning on the fans, turning off the fans etc.

Frequently Asked Questions (FAQs)

Why Alexa is not responding to my command?

There may be several reasons why Alexa is not responding to any command. The reasons may range from the poor network connection to some technical glitch. Another reason may be that the microphone light is not turned on or some settings option is not being enabled, which makes your Alexa recognize your voice.

Why my commands are not being transmitted by the Microphone to Alexa?

The most common reason is the disturbances caused by the background vocals that confuse your device to differentiate between your voice command and the voices running in the background. So, while speaking to Alexa make sure that you are in a peaceful place.

Conclusion

Alexa Sonos not working can often irritate us all while listening to our favorite songs. Hence, these tips will definitely work for you and if the problem persists then it will definitely give you an understanding of your device’s problem so that the same may be communicated further for advanced technical assistance.

Sonos Alexa Not Working

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